NH Hotel Group launches instant booking service for MICE travellers | News

NH Hotel Group has unveiled its global Instant Booking Tool, the first tool that allows booking and paying for meeting and event facilities and rooms online and on the spot.

Based on a market-leading bookings technology solution, this is the first tool to offer this functionality in the hotel sector in Europe.

Following highly successful pilot tests in Germany, the tool is now being rolled out in NH hotels all over the world.

It can be used to book up to two meeting or event rooms with capacity for 50 people apiece along with accommodation for groups of between nine and 20 guests by means of an intuitive and user-friendly process.

The tool also enables users to add technology equipment and catering services, to look up prices and specifications and even to compare the price quotes for a list of hotels.

They can also choose between secure online payment on the spot or at a later stage.

Once they have completed their bookings, clients will receive a confirmation e-mail itemising at the services purchased, followed by a call from the hotel staff if necessary to the put the finishing touches to the event, thus retaining the Company’s hallmark personal touch.

Rufino Pérez Fernández, NH Hotel Group chief operations officer and global transformation leader, said: “Thanks to the Instant Booking Tool for the meetings and events segment, we are expanding the facilities we offer our professional clients when organising their events.

“In addition to our traditional booking channels, our clients can now use this innovative solution to book and pay for their events in less than five minutes, while our team of experts will remain on hand to make sure that their event at NH is a memorable experience.

“By adding this pioneering solution to its NH Meetings proposition for the meetings and events segment, NH is taking its strategic commitment to innovation and the use of emerging technology as a means of differentiating itself and adding value for its clients to a new level.”

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