In a move that will enhance customer experience and operational efficiency at security check points at Dubai International and Dubai World Central, operator Dubai Airports has signed memorandum of understanding with the International Air Transport Association and Airports Council International to become part of their joint initiative on Smart Security.
Dubai Airports will work alongside Dubai Police General Department of Dubai Security to implement the agreement.
The Smart Security initiative aims to bring specific and measurable improvements in security effectiveness, operational efficiency and passenger experience at airport security checkpoints through better use of technology, process innovation, and the use of risk-based security concepts.
“We manage the world’s busiest international airport with more than 90 million passengers passing through our facilities annually.
“To achieve our vision of being the best in customer experience as well as to provide the capacity to accommodate ongoing and future growth, it is imperative that we look to new technologies and processes to significantly reduce wait times and avoid queuing wherever possible.
“Our participation in the Smart Security initiative of IATA and ACI is a big step in that direction,” said Buti Qurwash, vice president of security at Dubai Airports.
The signing will pave the way for Dubai Airports, together with airlines, control authorities, regulators and solution providers, to benefit from the knowledge and lessons gained through trials and research activities at other participating airports.
“We congratulate Dubai Airports and the Dubai Police General Department of Airport Security for their commitment to the introduction of the concept of Smart Security – a new global model for airport security – across Dubai’s airports.
“The deployment of innovative Smart Security solutions such as advanced screening equipment, lane automation and centralised image processing will not only improve passenger experience and boost the efficiency of the security process, but also ensure that the Dubai’s airports have a security solution that can be adapted to meet the expected growth in passenger traffic over the next 20 years,” said Muhammad Ali Albakri, IATA regional vice president, Africa and the Middle East.