Meliá partners with Oracle for new resort wristbands | News


Meliá Hotels and Oracle have developed a new bracelet, designed to serve guests as a room key and wallet during their stay.

The bracelet uses Bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for hotel services such as meals in the restaurants and treatments in the spa.

The bracelet has been designed with resort hotels in mind, utilising the Oracle cloud to facilitate payments across all resort services and featuring a completely waterproof design, allowing guests to leave their wallet in their room.

Bracelets are linked to the Meliá App, allowing users to track their spending throughout their stay. Guests are also able to set maximum credit limits, receive receipts or cancel services on the app.

Gabriel Escarrer, chief executive of Meliá Hotels International, said: “At Meliá Hotels International we imagined a new type of vacation in which guests could enjoy all of our hotel services without having to worry about carrying around cash or ID.

“That is now a reality thanks to this innovative project in partnership with Oracle.”

The pilot project for the technology is being carried out in two Company hotels located in Magaluf, which over recent years has become a hotspot for new hotel concepts and product repositioning.

Four additional hotels in the destination will add the devices in summer next year.

Guests staying at the Sol Katmandu Park hotel and the newly opened Calviá Beach The Plaza are already receiving bracelets at check-in, allowing them to open the door to their room and pay for all the services in their hotel or in any other Company hotel in Magaluf.

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